We will confirm your booking by email, please check your INBOX and JUNK BOX and inform us if you have not received your confirmation within 24hrs!
We do not share any of your data, we only use the details provided in connection with your pet’s booking and our services to you.
Payment is by cash or debit card payable on arrival
We do not give refunds for shortened stays or early returns; you will be charged for the full duration of your original booking.
Cancellations after arrival are not refundable under any circumstances.
Other cancellation fees will be at the company’s discretion.
All deposits are non-refundable.
We are open all year round including over Christmas and New Year