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We have 5 Star Rating from the Chesterfield Borough Council licencing team, the highest rating possible.

Due to an update in the Council Licensing Regulations we require all sections of our booking form to be completed in full, thank you.

We will confirm your booking by email, please check your INBOX and JUNK BOX and inform us if you have not received your confirmation within 24hrs!

We do not share any of your data, we only use the details provided in connection with your pets booking and our services to you.

Payment is by cash or debit card payable on arrival

We do not give refunds for shortened stays or early returns; you will be charged for the full duration of your original booking.

Cancellations within seven days prior to arrival at peak times are not refundable under any circumstances.

Other cancellation fees will be at the company’s discretion.

All deposits are non refundable.

We close at 12.00 on Christmas Eve and New Year’s Eve.

We are closed ALL DAY on Christmas Day, Boxing Day, New Year’s Day and therefore animals cannot arrive or depart on these days.